Dear XM Radio:
You have let your customers of the Latino persuasion down. Particularly, yours truly. The reason I chose your service over Sirius was due to the great amount of Latin stations that you had.
Now, after your merger with el perrito, all you have is Caliente that mashes everything together. And TWO French stations (see below). I don’t think that you’ll be hearing, “Bonjour, señor” anytime soon from Latinos.
However, the way you’re headed, you’ll be hearing “Au revoire, XM!”. Let us know if you’d like any help in reaching back out to people like me. We’d love to show you how word-of-mouth can better (rather than taint) your service.